Privacy Policy

As İpekyolu Bitkisel Ürünler Pazarlama Anonim Şirketi, we place great importance on the processing and storage of your personal data in accordance with the Law on the Protection of Personal Data No. 6698 (the “Law”). We would like to inform our customers about our purposes and methods of collecting, processing, and transferring personal data, and accordingly, your rights arising from the Law.

1. Methods of collecting personal data

As İpekyolu Bitkisel Ürünler Pazarlama Anonim Şirketi, in our capacity as data controller and within the framework of our legal obligations arising from the legislation; we collect your personal data through verbal, written, or electronic means such as our website, social media channels, mobile applications, and similar platforms for purposes such as enabling you to benefit from our brand's services, informing you about our campaigns upon your consent, recording your suggestions and complaints, creating better service standards for you, and determining and implementing İpekyolu Bitkisel Ürünler Pazarlama Anonim Şirketi’s commercial and business strategies.

2. Processing of personal data and purposes of processing

As İpekyolu Bitkisel Ürünler Pazarlama Anonim Şirketi, in our capacity as data controller, through our call centers, written communication channels, social media pages, mobile communication channels, in-store communication channels, and/or any and all channels, your personal and/or sensitive personal data obtained with your consent may be obtained, recorded, stored, kept, modified, updated, periodically checked, rearranged, classified, preserved for the period necessary for the purpose for which they are processed or as stipulated in the relevant law, and may be shared/transferred with private/legal entities that İpekyolu Bitkisel Ürünler Pazarlama Anonim Şirketi works with, or with public institutions and organizations that it is legally obliged to, and/or transferred abroad in case of legal or service-related practical requirements.

We would like to inform you that we may process your personal data for purposes such as enabling İpekyolu Bitkisel Ürünler Pazarlama Anonim Şirketi customers to benefit from our services, informing you about our campaigns upon your consent, recording your suggestions and complaints, creating better service standards for you, and determining and implementing İpekyolu Bitkisel Ürünler Pazarlama Anonim Şirketi’s commercial and business strategies, and in any case in accordance with the Law on the Protection of Personal Data No. 6698 and relevant legislation.

3. Transfer of Personal Data

İpekyolu Bitkisel Ürünler Pazarlama Anonim Şirketi may share your personal data only; based on your explicit consent or within the framework of the security and confidentiality principles specified in the Law, provided that sufficient measures are taken domestically, and provided that necessary security measures are taken abroad, with our group companies, business partners, customers with whom we have contracts and provide services as required by our activities, suppliers, audit companies, or public institutions or organizations authorized to request these data due to a legal obligation, and other relevant authorities, for purposes including the execution of Company activities, ensuring the business relationship between data owners and our customers and/or conducting negotiations for this purpose, offering services, opportunities, and facilities, and improving service quality.

4. Rights of the Personal Data Owner Listed in Article 11 of the KVKK (the “Law”)

İpekyolu Bitkisel Ürünler Pazarlama Anonim Şirketi will respond to the following requests of the relevant persons:

a) To learn whether İpekyolu Bitkisel Ürünler Pazarlama Anonim Şirketi processes their personal data and which personal data is processed,

b) To obtain information about the purposes of the processing activity,

c) To know the third parties to whom İpekyolu Bitkisel Ürünler Pazarlama Anonim Şirketi transfers personal data domestically or abroad,

d) To request correction of personal data in case it is processed incompletely or incorrectly,

e) To request the deletion or destruction of personal data in accordance with the Law,

f) In case of a request for correction, deletion, or destruction of personal data; to request that these actions be notified to third parties to whom the personal data has been transferred,

g) To object to the emergence of a result against the person himself/herself by analyzing the processed data exclusively through automated systems, and

h) To receive a copy of their personal data.

You can contact us regarding your opinions and questions.

Title: İpekyolu Bitkisel Ürünler Pazarlama Anonim Şirketi

Address: Güzelyalı mah. Erdil sok. No:28/A Pendik/İstanbul

Email: info@ipekyolupazarlama.com

Privacy and Security

İpekyolu Bitkisel Ürünler Pazarlama Anonim Şirketi online store requests some of your personal information (name, age, interests, email, etc.) from you in order to provide better service to its customers. This information collected on the İpekyolu Bitkisel Ürünler Pazarlama Anonim Şirketi online store servers is used only within the İpekyolu Bitkisel Ürünler Pazarlama Anonim Şirketi Online Shop for periodic campaign work, designing special promotional activities for customer profiles, and "customer classification" studies to prevent unwanted emails. The İpekyolu Bitkisel Ürünler Pazarlama Anonim Şirketi online store never shares the information collected from membership forms with third parties without the knowledge or contrary instruction of the member, does not use it for commercial purposes for any reason other than its activities, and does not sell it.

Customer information can only be disclosed to official authorities if this information is requested by official authorities and in cases where it is obliged to make a statement to the official authorities in accordance with the provisions of the mandatory legislation in force.

Only the customer can access all the information the customer enters into the system, and only the customer can change this information. It is not possible for anyone else to access and change this information. Your credit card information requested on the payment page is not kept on the servers of the İpekyolu Bitkisel Ürünler Pazarlama Anonim Şirketi online store or the companies serving it in any way, in order to keep the security of you, our valued customers who shop on the site, at the highest level. In this way, it is ensured that all transactions for payment take place between the bank and your computer via the İpekyolu Bitkisel Ürünler Pazarlama Anonim Şirketi store interface.

Use of Cookies

Cookies are small text files or information saved on your computer or mobile device (such as a smartphone or tablet) when you visit our site.

We use cookies to make our Sites easier to use and to tailor them to your interests and needs. Websites can read and write these cookie files, and thus important information about you is remembered in order for you to be recognized and to provide you with a more suitable website (such as remembering your preference settings).

Cookies also help speed up your future activities on our Sites. In addition, we may also use cookies to collect statistical information about the use of our Sites to understand how visitors use our Sites and to improve the design and usability of our Sites.

İpekyolu Bitkisel Ürünler Pazarlama Anonim Şirketi

Address: Güzelyalı mah. Erdil sok. No:28/A Pendik/İstanbul